Responsible Gaming at Oshi Casino – Safe Gambling for UK Players

At Oshi Casino, we are committed to providing a safe, fair, and enjoyable environment for all our players in the United Kingdom. Responsible gaming is not just a policy for us — it is a core value that shapes every aspect of how we operate. This page explains the tools, resources, and support available to help you stay in control of your gambling activity. Whether you are a casual player or a regular visitor, understanding responsible gaming practices is essential for a positive experience.

Our Commitment to Player Safety

Oshi Casino operates under strict regulatory standards and is dedicated to protecting players from the potential harms associated with gambling. We recognise that for a small number of people, gambling can become problematic. Our team works proactively to identify signs of harmful behaviour and to intervene where necessary. We encourage all players to treat gambling as a form of entertainment, not as a way to generate income or to cope with personal difficulties.

Tools to Help You Stay in Control

We offer a comprehensive set of self-management tools that allow you to control your gambling activity at any time. These tools are available directly through your account settings and can be applied immediately upon request.

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Loss limits — restrict the maximum amount you can lose within a chosen time period.
• Session time limits — control how long you spend playing in a single session.
• Reality checks — receive notifications at set intervals reminding you how long you have been playing.
• Cool-off periods — take a short break from gambling for a defined number of days or weeks.
• Self-exclusion — exclude yourself from Oshi Casino for a minimum of six months or longer if needed.

Self-Exclusion and GamStop

If you feel that a longer break is necessary, Oshi Casino supports the GamStop self-exclusion scheme, which allows UK residents to exclude themselves from all UKGC-licensed gambling sites in a single step. Once activated, your exclusion will be honoured immediately. To register with GamStop, visit www.gamstop.co.uk. You can also contact our support team directly to initiate self-exclusion on your Oshi Casino account.

Support Organisations for UK Players

If you or someone you know is experiencing difficulties related to gambling, we encourage you to reach out to one of the following free and confidential support services available in the United Kingdom.

• GamCare — www.gamcare.org.uk — offers a helpline, live chat, and counselling services.
• Gambling Therapy — www.gamblingtherapy.org — provides free online support globally.
• BeGambleAware — www.begambleaware.org — resources and guidance for players and their families.
• Gamblers Anonymous UK — www.gamblersanonymous.org.uk — peer support meetings across the UK.

Keeping Minors Safe

Oshi Casino strictly prohibits anyone under the age of 18 from registering or playing on our platform. We verify the age of all players during the registration process and conduct additional checks as required. We strongly recommend that parents and guardians use parental control software to prevent underage access to gambling websites. Tools such as Gamban, Net Nanny, and Norton Family can help restrict access to gambling content on shared devices.

Frequently Asked Questions

How do I set a deposit limit on my Oshi Casino account?

Log in to your account, navigate to the Responsible Gaming section within your account settings, and select the type of limit you wish to apply. Changes that reduce your limit take effect immediately, while increases may be subject to a cooling-off period.

Can I reverse a self-exclusion once it has been applied?

Self-exclusion periods cannot be shortened once they are in place. After the agreed period has expired, you may request reactivation of your account, which will include a mandatory reflection period before access is restored.

What should I do if I think I have a gambling problem?

Please contact our customer support team who can help you access the right tools on your account. We also strongly encourage you to reach out to GamCare or BeGambleAware for confidential advice and professional support tailored to your situation.