Oshi Casino Privacy Policy – How We Handle Your Personal Data in the UK

At Oshi Casino, we are committed to protecting the privacy and personal data of all our players, particularly those based in the United Kingdom. This Privacy Policy page explains what information we collect, why we collect it, how it is used, and the rights you hold as a UK resident. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Reading this policy carefully will help you understand how we safeguard your information while delivering a secure and enjoyable gaming experience.

What Information We Collect

When you register and use Oshi Casino, we collect a range of personal data necessary for account management and legal compliance. This includes your full name, date of birth, residential address, email address, phone number, and payment details. We may also collect technical data such as your IP address, browser type, device information, and cookies to improve your experience on our platform. Additionally, transaction records and gameplay history are stored to fulfil our obligations under UK gambling regulations.

Why We Collect Your Data

Oshi Casino collects personal data for several lawful purposes. These include processing your registrations and transactions, verifying your identity in accordance with Know Your Customer (KYC) requirements, and complying with anti-money laundering (AML) legislation. We also use your data to personalise promotional offers, provide customer support, and ensure responsible gambling standards are maintained. We will never use your personal information for purposes beyond those stated in this policy without obtaining your explicit consent.

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who assist in payment processing, identity verification, fraud prevention, and technical support. These partners are contractually obligated to handle your data securely and only for the specified purpose. In some circumstances, we may also be required to disclose information to regulatory authorities, law enforcement agencies, or the UK Gambling Commission when legally required to do so.

Data Retention and Security

Oshi Casino retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by UK law. We implement industry-standard security measures, including SSL encryption and secure server infrastructure, to protect your data from unauthorised access, disclosure, or loss. When your data is no longer required, it is securely deleted or anonymised in line with our internal data retention schedule.

Your Rights as a UK Resident

Under UK GDPR, you have a number of rights regarding your personal data. These include the right to access the information we hold about you, the right to request corrections, and the right to erasure in certain circumstances. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact our data protection team using the details provided in our contact section.

Cookies and Tracking Technologies

Oshi Casino uses cookies and similar technologies to enhance your browsing experience and analyse site performance. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the website. Our full Cookie Policy provides additional details on the types of cookies we use and how to opt out.

Frequently Asked Questions

We only share your data with trusted service providers who are bound by strict data protection agreements. We never sell your personal information to third parties for marketing purposes.

How can I request access to my personal data?

You can submit a Subject Access Request by contacting our support team. We will respond within the legally required timeframe of one calendar month under UK GDPR.

Is my payment information stored securely?

Yes. All payment data is processed and stored using industry-standard encryption technologies. We comply with PCI DSS standards to ensure your financial information remains protected at all times.

Can I request deletion of my Oshi Casino account and data?

You have the right to request erasure of your personal data, subject to any legal obligations that require us to retain certain records. Contact our support team to initiate this process.